I don't think it was billing. Here's something from one of the two threads.
Quote:
Well my wife finally got someone to tell her what happened. It seems as we duo'd our first few guild leves she was doing somerthing that was consideredn and exploit - they wouldnt say what it was, and my account too has now been terminated permenantly.
Both my wife and myself have cancelled the transaction on our cards, cancelled the Click and Buy account,and as an aside we have shut our FFXI accounts after 4 years playing it together. The bank have already stopped/reversed the transaction for the game thank god.
Their customer service was appalling and as soon as they realised we had been banned for whatever the hell this exploit was they cut us off and told us they cannot provide support to a banned account. Ten minutes later my own account was Terminated too.
Thanks all for your help, we still really dont know what happened other than they think we were cheaking on the tutorial leve thingy we were doing.
This is the last SE product we are buying.
Edited, Oct 12th 2010 1:45pm by nirvycn
In related news... I'm not going to use leves for the purpose of getting SP anymore, even if that was their intended use. No clue what possible exploit it could be, other than just curing. Sigh...
I hate playing a game, always wondering if I'm going to get banned. I five-boxed WoW, chatted with GMs who were curious about doing it and everything. Never feared for my account being terminated.
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let's hope so, because we are talking about the company that wrote a script to ban people in FFXI who sold items to a particular NPC. I guess I have less confidence in their customer service skills than you guys.
