Yarr The Pirate! • View topic - Un-suspend an account

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Un-suspend an account

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Cruxis

Post subject: Un-suspend an account

Posted: Thu Sep 13, 2012 4:38 pm

Easy Prey

Joined: Fri Aug 13, 2010 11:11 pm
Posts: 391
Location: Oregon

Ok so I am trying to log on to final fantasy xiv and my account says it was suspended for security reasons and now it has a link to un-suspend my account which is to change my password (which I did about 4 times) but it does not change my password at all did anyone else have this problem?

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Ketrebu

Post subject: Re: Un-suspend an account

Posted: Thu Sep 13, 2012 6:00 pm

Crumpet

Joined: Thu Jul 01, 2004 5:57 am
Posts: 5363
Location: England

If you didn't link a security token to your account (why not!?) then you'll be locked out every time you log in from a new IP address.

Never had the problem though since I use the token so I dunno the procedure for getting back in.

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Cruxis

Post subject: Re: Un-suspend an account

Posted: Thu Sep 13, 2012 6:27 pm

Easy Prey

Joined: Fri Aug 13, 2010 11:11 pm
Posts: 391
Location: Oregon

Damn I have to get one of those >< well I think they make a mobile app for Iphone right? Thanks Ket I will try that.

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