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| Locked account due to "recent suspicious activity" http://yarrthepirate.com/phpbb3/viewtopic.php?f=52&t=14133 |
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| Author: | Hobo [ Thu Aug 15, 2013 7:08 pm ] |
| Post subject: | Locked account due to "recent suspicious activity" |
Is anyone else getting this error when attempting to login to download the update? Quote: Based upon recent suspicious activity, we have identified that your account may potentially be at risk. For your protection, we have temporarily suspended login access to this account. Instructions for lifting this restriction have been sent to the email address registered to your Square Enix Account. For more information about the login restriction, please refer to the following page: http://support.na.square-enix.com/j/lbna The email took a while to find as it got sent to my junk mail folder. Is this a real problem, or are they just trying to sell the security tokens? |
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| Author: | Ridere [ Thu Aug 15, 2013 7:11 pm ] |
| Post subject: | Re: Locked account due to "recent suspicious activity" |
I saw a lot of people reporting that on the ffxiv sub reddit. not sure the cause. |
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| Author: | Ketrebu [ Thu Aug 15, 2013 7:12 pm ] |
| Post subject: | Re: Locked account due to "recent suspicious activity" |
That happens if you ever log into your account from a new IP address. If you change IP addresses often (ISP, or playing from multiple locations) then this can happen a lot. The problem goes away if you use the Security Token. You can of course use the new free phone app version. I highly recommend you do so, it takes a few extra seconds when you log in but it'll make your account nigh-on unhackable. EDIT: Android: https://play.google.com/store/apps/deta ... ware_token iOS: https://itunes.apple.com/gb/app/square- ... 70570?mt=8 Setup Instructions: http://www.square-enix.com/na/account/otp/token.html |
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| Author: | Hobo [ Thu Aug 15, 2013 7:22 pm ] |
| Post subject: | Re: Locked account due to "recent suspicious activity" |
Ketrebu wrote: That happens if you ever log into your account from a new IP address. If you change IP addresses often (ISP, or playing from multiple locations) then this can happen a lot. The problem goes away if you use the Security Token. You can of course use the new free phone app version. I highly recommend you do so, it takes a few extra seconds when you log in but it'll make your account nigh-on unhackable. EDIT: Android: https://play.google.com/store/apps/deta ... ware_token iOS: https://itunes.apple.com/gb/app/square- ... 70570?mt=8 Setup Instructions: http://www.square-enix.com/na/account/otp/token.html Thanks! It looks like it's blocked until I register my purchased copy, but I will do it then. |
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| Author: | Yarr [ Thu Aug 15, 2013 8:19 pm ] |
| Post subject: | Re: Locked account due to "recent suspicious activity" |
Im breaking my security token out for 2.0 |
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| Author: | Reinheld [ Thu Aug 15, 2013 8:38 pm ] |
| Post subject: | Re: Locked account due to "recent suspicious activity" |
I guess so too. It's a shame the set up for it is like a billion steps. |
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| Author: | Cruxis [ Thu Aug 15, 2013 9:04 pm ] |
| Post subject: | Re: Locked account due to "recent suspicious activity" |
I was getting the same message but only when I stopped playing final fantasy xiv 1.0 it was a pain in the ass to get un-banned. |
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