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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 10:26 am 
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wow...

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 10:36 am 
Crumpet
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Ridere wrote:
I just want to make sure that I'm not shooting myself in the foot by attaching some pre-order bonus code to some random account of mine that doesn't have my actual ff14 game attached to it.

It's still dumb, but I'm pretty sure this is why we sign up with a code to get a new code.

You sign up and submit your 18 digit pre-order code to get a new 20 digit code e-mailed to you.

You THEN take that 20 digit code to the real Square Enix Account Management site and use it there, thus attaching it to the correct service account.

I think this whole mess is based around the fact that it's possible to do the pre-order stuff before signing up for an SE account and getting your service account and payment stuff set up. It's still dumb, but that's the only reason I can think of. They wouldn't make a whole new website and account system and make a convoluted mess to move them across just for the hell of it.


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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 10:40 am 
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Oh, I forgot that we get some other code as a result of that code. hah. Yah, I guess you're right. That makes me feel a bit better, but they seriously gotta get this crap figured out.

The ol' "It's good to be JPN" is in full force with 14 ARR. They got to register all the codes back on the 8th, and they weren't plagued with the same server issues as the NA/EU servers.

Must be nice :P

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 10:54 am 
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I'm getting the Same Error 3 thing. This not a good sign.

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 10:56 am 
The Original Dark Knight™
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Take one step forward, three steps back, and around the block and to moon. That's the Square of modern day. Haha.


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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 11:19 am 
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FYI, I sent an email to see what info I might get back and had this returned... obviously does not mention errors going on, however they are actively doing what they can.


Dear Customer,

Thank you for contacting our customer service.

We are very sorry to hear that you have not yet received your pre-order code for FINAL FANTASY XIV: A REALM REBORN.

The Square Enix Store sent out the 20-digit Early Access codes by email to all customers last night, though it is possible that a number of these emails may not have been received. Please ensure you have checked your registered email address, along with the junk, spam and deleted items folders, for this email.

In order to ensure that everyone gets their code in time, we will send out the Early Access code email again later today. Please keep an eye out for this email and once again be sure to check your inbox's junk, spam and deleted items folders.

If you purchased the game from another retailer including the French Square Enix Boutique and have not yet received your 18-digit pre-order code, please contact them directly.

Early Access starts on August 24th and we are working hard to ensure that all pre-order customers will be able to access and play the game.

As these emails are being sent throughout the day, we ask for your patience while this takes place and that you only contact us again should you not have received your Early Access code by the end of the day.

We apologise for the inconvenience caused.

Kind regards,

The Square Enix Support Centre Team

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 11:25 am 
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Dude this whole error shit is getting annoying. I feel like it all going to be at my expense since I won't be able to join your server fast enough. It feels like it doesn't matter how much you try and get all planned out you won't get what you want. I'm getting old familiar feelings about how little SE cares about NA players or doing it right. PlayOnline back flashes.

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 11:32 am 
Onionhead
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Hang in there Tal theyll fix it soon. They were preoccupied with beta4 glitches but now that those are supposedly fixed this is their #1 priority

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 11:37 am 
Even Match
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site is fixed!

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 11:40 am 
Crumpet
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Yeah it's fixed.

The PS3 method is convoluted as hell btw, lol. You enter a PSN code and get a download code, but nothing actually links it to your SE account that I can see. I can only assume (or hope) that the game links it itself when we finally play it.


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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 11:42 am 
Even Match
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i was able to link my account during the last beta, should be fine or ill shit on someone

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 11:42 am 
Even Match
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Liar! It's spitting sql errors.


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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 11:46 am 
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there I got my thing in. Now going to get my wife's going.

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 11:51 am 
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Lol now I can't get passed the Login screen.

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 11:54 am 
Even Match
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Yeah seems they even tied basic site functionality to the DB... rookies.


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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 12:27 pm 
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Error 3 again

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 12:31 pm 
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I got my code.

We'll see if there's any way to ensure that I can tie it to my account with FF14 on it. Since it's a PSN code.

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 12:36 pm 
Crumpet
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That's the issue I'm having right now. I'm not certain exactly how this gets from PSN to my SE account, lol.

If you go into PSN Account Management > Services, you can see FINAL FANTASY XIV Early Access Playing Entitlement (Provisional)

But it doesn't show up in my Square Enix account, and since you don't get the 20 digit code, or the step where you enter it on the SE account management site, I'm not certain how the two link. I mean technically you link your SE account to a PSN account when you first log in on PS3 (did it in beta), but it hasn't linked it the way I'd hope it to yet. This whole process is not explaining it well at all.

The only thing I can guess is that the game will "automatically" link it when I finally use my PS3 to log into the game, skipping the entering of the 20 digit code. It's still convoluted and makes no sense though.


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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 12:49 pm 
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I'm doing my Wife's PS3 one now so if I learn anything I'll let you know.

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 12:52 pm 
Meat Miq'abob
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ugh fuck you error 3!!

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 12:58 pm 
Onionhead
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http://www.reddit.com/r/ffxiv/comments/ ... _eu_codes/

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 1:00 pm 
Onionhead
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someone on reddit wrote:
Still getting error 3. No changes.
EDIT: It worked after deleting my cookies, closing my browser, relogging in to which is asked me to re-confirm my linked accounts. Got my PSN code now. I could cry.

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 1:04 pm 
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eek

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 1:13 pm 
Meat Miq'abob
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I got a ps3 CE but i dont have a ps3 :/ so i can't link an account i dont have.

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 Post subject: Re: Pre Order Login Issue?
PostPosted: Wed Aug 21, 2013 1:15 pm 
Even Match
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Ket after i linked accounts during beta, i made a dude for my kid on the Siren server using the PS3. i checked my SE account but it showed no link, like you said. however when i logged in using PC to play on Hyperion, the dude on Siren was there. must be some kind of internet wizardry!!

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