| Yarr The Pirate! http://yarrthepirate.com/phpbb3/ |
|
| Getting 2.0 CE items from 1.0 CE account http://yarrthepirate.com/phpbb3/viewtopic.php?f=52&t=14187 |
Page 1 of 2 |
| Author: | Whisp [ Tue Aug 27, 2013 8:55 am ] |
| Post subject: | Getting 2.0 CE items from 1.0 CE account |
Hey I heard some people claim that owners who have registered 1.0 Collector's Edition are entitled to the 2.0 Collector's Edition rewards like the Coeurl mount and Behemoth minion, etc. If you have the Onion Helm, that means you registered the 1.0 Collector's Edition. Supposedly the instruction is that you log out and log back in, and they will be at your delivery moogle. Yarr tried and claimed that they weren't there. So I tried, and sure enough, no items were delivered. We both put in a service request. If anyone has any news or tips about this, please let us know. |
|
| Author: | Misharu [ Tue Aug 27, 2013 9:22 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
Yea, its true. I logged in yesterday and had all the 2.0 CE stuff in delivery. Don't really know how or why it happened but ill take it haha. I did repurchase the game(reg pre-order not CE), so I don't know if that had anything to do with it or not. Hello btw, its been a while since I've talked to you folks 
|
|
| Author: | Dustdevil [ Tue Aug 27, 2013 9:41 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
omg its a mish |
|
| Author: | Ketrebu [ Tue Aug 27, 2013 10:20 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
Log into the Mogstation: https://secure.square-enix.com/account/ ... mogstation Should say something like mine: Quote: Legacy / Collector's Edition Other Received Bonus Items ・Onion Helm ・Asuran Armguards ・Cait Sith Doll ・Moogle Cap ・Helm of Light ・Baby Behemoth ・Behemoth Barding ・Coeurl Bell ・Legacy Chocobo Whistle It was listing all these before I was even sent the stuff, so you can tell whether you're meant to have them even if you haven't received them yet. |
|
| Author: | Whisp [ Tue Aug 27, 2013 10:33 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
I logged into MogStation a few hours ago (can't from work) It listed Onion Helm Legacy Chocobo Whistle that's all i guess 1.0 Collector's Edition doesn't supply those other items. i wonder what does?? |
|
| Author: | Ketrebu [ Tue Aug 27, 2013 10:48 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
Does it actually say you have the Collector's Edition like mine does? Bear in mind that technically, your actual game registration code you used way back in 1.0 is supposed to be what identifies your game as having the Collector's Edition, not the Onion Helm itself, as that was a separate bonus code you registered. I do however recall them saying that some collectors editions only had a regular edition game code inside the box. So instead they would use the Onion Helm to determine whether you should get the collector's stuff. I don't know where they said that though. |
|
| Author: | Whisp [ Tue Aug 27, 2013 10:50 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
it just says "Legacy" and then, "click here to purchase the Digital Collector's Edition" there's no question i registered my 1.0 CE. 1-i remember doing it, 2-how else would i have played version one?, 3-i have the onion helm, 4-i still have the CE box. |
|
| Author: | Whisp [ Tue Aug 27, 2013 11:43 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
Seen a few, but not many, threads like this on the official forums. One in particular where a boyfriend and girlfriend both bought 1.0 CE, both went through the exact same steps, but the guy didn't get his items and the girl did. |
|
| Author: | Dmitry [ Tue Aug 27, 2013 12:07 pm ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
I got all of my stuff from 1.0 collectors edition. You entered something incorrectly somewhere. Did you perhaps use the buddy code that came with it instead of the actual CE code? |
|
| Author: | Whisp [ Tue Aug 27, 2013 12:16 pm ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
hmm thats it! Now that you mention it, I did enter the buddy code back in 2010. I also entered the CE code. I don't remember which I entered first. I've been stuck with 2 FFXIV accounts ever since. In fact, I think Yarr did the same thing. This must be it. Why did I enter the buddy code? Cause I wanted to be able to pass it out to a friend, and I thought I had to register it so that I could pass it out. Instead, to my surprise, registering the code... bound it to my SE account. I had no idea it would do something silly like that. Oh well, I guess I can do without all those items. Whatever. |
|
| Author: | Tanag [ Tue Aug 27, 2013 12:31 pm ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
I got all the 1.0 and EA items this morning upon logging in. At least if you missed them it's nothing insane. The Moogle Cap is the best item and it comes from EA rather than 1.0. Light helm has the same effect. I guess the free mount is nice too, but that won't make much of a difference in a few days when you've farmed a ton of company seals. |
|
| Author: | Whisp [ Tue Aug 27, 2013 12:35 pm ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
I'm happy with my unicorn. I wouldn't even be using the coeurl anyway. I also don't care about getting ALL the minions. I'll just get the ones I CAN get and be happy with them. |
|
| Author: | Tanag [ Tue Aug 27, 2013 12:38 pm ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
The Baby Behemoth is super cute, it does suck to miss that. haha. The unicorn is a great mount. My GF was leveling another job till she realized CNJ gets a Unicorn and promptly changed. |
|
| Author: | Regnar [ Wed Aug 28, 2013 2:16 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
You might be subject to this.... http://lodestone.finalfantasyxiv.com/pl ... 5bd8e176d9 Quote: * In the EU region, it has been confirmed that a number of FFXIV version 1.0 Collector’s Editions contained registration codes for the Standard Edition. Should you happen to not receive your FFXIV: ARR Collector’s Edition in-game bonus items when the game officially launches, please register the FFXIV version 1.0 Collector’s Edition “Onion Helm” in-game bonus item to your Square Enix Account. Your items will be sent once the registration has been confirmed.
|
|
| Author: | Dmitry [ Wed Aug 28, 2013 6:17 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
Tanag wrote: The Baby Behemoth is super cute, it does suck to miss that. haha. The unicorn is a great mount. My GF was leveling another job till she realized CNJ gets a Unicorn and promptly changed. They are going to be everywhere for the next month so it's not like you can miss them. |
|
| Author: | Kayne [ Wed Aug 28, 2013 6:32 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
Regnar wrote: You might be subject to this.... criminal abuse |
|
| Author: | Yarr [ Wed Aug 28, 2013 7:08 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
Regnar wrote: You might be subject to this.... http://lodestone.finalfantasyxiv.com/pl ... 5bd8e176d9 Quote: * In the EU region, it has been confirmed that a number of FFXIV version 1.0 Collector’s Editions contained registration codes for the Standard Edition. Should you happen to not receive your FFXIV: ARR Collector’s Edition in-game bonus items when the game officially launches, please register the FFXIV version 1.0 Collector’s Edition “Onion Helm” in-game bonus item to your Square Enix Account. Your items will be sent once the registration has been confirmed. I think that's the boat I'm in. I have my FFXIV 1.0 CE item. I booked a ticket with SE through their online support. I finally got an email today that the request is registered and should be resolved in 48 hours. It took them 24 hours to even accept the request, I doubt they are going to actually resolve my issue in 48. |
|
| Author: | Whisp [ Wed Aug 28, 2013 11:16 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
thanks but my onion helm already *is* registered to my account just tried to enter it and it says "This entered code has already been registered." |
|
| Author: | Whisp [ Fri Sep 06, 2013 8:56 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
Finally heard back from SE. Get this. Square Enix wrote: We apologize for the delay in responding to your contact regarding FINAL FANTASY XIV: A Realm Reborn and Square Enix account.
Many of the contacts we have received involve issues that have been resolved by the recent hot fixes, issues resolved by the countermeasures we have set up to combat server congestion, or issues that have been otherwise resolved by customers themselves. Given this situation, we sincerely regret to inform you that we will be pre-emptively closing your support ticket at this time. |
|
| Author: | Krellis [ Fri Sep 06, 2013 9:07 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
This is what I got back the other day when trying to get my ps3 pre-order code working.... This was 6 days after they sent me a notice they would respond within 2 days. Code: Dear Customer, Due to the overwhelming volume in regards to the upcoming launch of FINAL FANTASY XIV: A Realm Reborn, we have been regretfully unable to respond to your request within the expected 48 hours. Because of this, your ticket has been closed in order to prioritize time-sensitive issues being reported during Early Access. If you have not yet found a self-resolution for your issue, we ask that you create another ticket after searching our Knowledge Base. Please also select the best category and sub-category pertaining to your issue for accurate delivery of your ticket. We sincerely apologize this inconvenience and thank you for your understanding. Thank you, The SQUARE ENIX Support Center Talk about fucking rage.... We couldn't respond to your ticket by the time we said so we just closed it... fuck this is making my blood boil all over again. |
|
| Author: | Ketrebu [ Fri Sep 06, 2013 9:40 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
Krellis wrote: Talk about fucking rage.... We couldn't respond to your ticket by the time we said so we just closed it... fuck this is making my blood boil all over again. We have a contract out to a company that supplies a lot of our networking equipment, and they pull this shit a lot. There's a stipulation in the contract that states all issues must be resolved within 7 days. If something isn't (and it's not our fault) then they take penalties to their payment and cover costs, etc. So what happens? If one of our support call tickets isn't resolved by the 6th or 7th day, it will either mysteriously disappear, be closed making it sound like it was fixed when they didn't do shit, or be closed and a whole new call will be reopened with a new number citing "further investigation" or "escalation" or something stupid, just so the old call is marked as "Closed" and a new one has a new date on it. Call closed because the problem is already fixed? It's an intermittent problem, it only happens sometimes, it says this in the damn call notes. It's not already fixed, it just happened to be working when you idiots finally checked a week later, probably because we already rebooted it for the 20th time. But sure, close the call anyway, we love having to call and get a whole new ticket opened and have your guys not remember anything about trying to fix our stuff because it's not in the call notes anymore. Assholes. |
|
| Author: | Krellis [ Fri Sep 06, 2013 9:59 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
That's such a horrible support model. Did you have go with them based on price? I can't possibly see another reason to stick around (but the politics of higher ups often don't make sense). |
|
| Author: | Ketrebu [ Fri Sep 06, 2013 10:21 am ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
No we "went with" them because the manager of 8 or so years ago let himself be talked into locking us into a 10 year contract, because what a great idea that is. He was one of those guys who, since he was "the boss", assumed he always knew better and had to make all the decisions without consulting people who actually know their shit. Ugh, not long left now... |
|
| Author: | Kayne [ Fri Sep 06, 2013 3:37 pm ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
Ketrebu wrote: No we "went with" them because the manager of 8 or so years ago let himself be talked into locking us into a 10 year contract, because what a great idea that is. He was one of those guys who, since he was "the boss", assumed he always knew better and had to make all the decisions without consulting people who actually know their shit. Ugh, not long left now... |
|
| Author: | Ketrebu [ Fri Sep 06, 2013 4:39 pm ] |
| Post subject: | Re: Getting 2.0 CE items from 1.0 CE account |
IT crowd is awesome, it's like they film it at my office. |
|
| Page 1 of 2 | All times are UTC - 5 hours |
| Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group http://www.phpbb.com/ |
|