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Azreall
 Post subject: Email from Mumble
PostPosted: Wed Jan 22, 2014 4:00 pm 
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Joined: Sat Feb 05, 2005 12:41 pm
Posts: 315
Valued Customers,

Over the past two weeks there has been intermittent packet loss affecting customers routing through our upstream provider in New York. During this time we have had many complaints of robotic voice and disconnections.

We appreciate your patience while we worked with our providers to determine the cause and resolution to the issue. As of JAN-21-2014 we have been informed that the specific issue has been resolved by our upstream provider in New York and wanted to follow up regarding the progress on this issue. At this time we are continuing to monitor the situation and are engaged with our providers should further issues appear.

As always please contact us right away if you are in need of help - we are determined to fix any issue that may arise.

Happy Gaming,

Network Operations
LightSpeed Gaming, LLC
http://www.light-speed.com/
4435 Aicholtz Rd #400, Cincinnati, OH 45245
Do not send me any more E-Mails

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Ridere
 Post subject: Re: Email from Mumble
PostPosted: Wed Jan 22, 2014 4:36 pm 
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Joined: Fri May 21, 2004 1:07 am
Posts: 4142
Location: Oregon
Good to know.

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ChickenNoodleSoup
 Post subject: Re: Email from Mumble
PostPosted: Wed Jan 22, 2014 4:57 pm 
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Joined: Mon Jun 07, 2004 10:02 pm
Posts: 416
¿¿¿¿?????

Azreall wrote:
Valued Customers,

Over the past two weeks there has been intermittent packet loss affecting customers routing through our upstream provider in New York. During this time we have had many complaints of robotic voice and disconnections.

We appreciate your patience while we worked with our providers to determine the cause and resolution to the issue. As of JAN-21-2014 we have been informed that the specific issue has been resolved by our upstream provider in New York and wanted to follow up regarding the progress on this issue. At this time we are continuing to monitor the situation and are engaged with our providers should further issues appear.

As always please contact us right away if you are in need of help - we are determined to fix any issue that may arise.

Happy Gaming,

Network Operations
LightSpeed Gaming, LLC
http://www.light-speed.com/
4435 Aicholtz Rd #400, Cincinnati, OH 45245
Do not send me any more E-Mails

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Azreall
 Post subject: Re: Email from Mumble
PostPosted: Wed Jan 22, 2014 4:58 pm 
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Joined: Sat Feb 05, 2005 12:41 pm
Posts: 315
Yeah.. I saw that as well lol

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Azreall
 Post subject: Re: Email from Mumble
PostPosted: Wed Jan 22, 2014 5:22 pm 
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Posts: 315
Oh,.. I went and looked back at the email.. thats for people that may not want to receive emails from mumble

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