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 Post subject: Computer keeps crashing / BSoD
PostPosted: Sat Sep 21, 2013 2:04 pm 
Onionhead
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It's now becoming annoyingly common that my computer crashes while I'm playing FFXIV. I've gotten several Blue Screens of Death. The most recent one said "BUGCODE_USB_DRIVER." And upon turning my computer back on, all my USB drivers stopped working til I rebooted.

I don't think the problem is related to the video card or power supply, as they are both new and have both been performing fine for a month and a half.

I have no idea how to diagnose and fix the problem. Anyone have any suggestions? I'm probably going to avoid linkshell events indefinitely until this problem goes away.

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Sep 21, 2013 2:36 pm 
Onionhead
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as a side note, the Monitor has also been randomly turning itself off while I'm playing

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Sep 21, 2013 3:24 pm 
Meat Miq'abob
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my monitor would randomly turn off and stay off while i was playing, music would still be running. cleaned my video card from dust and updated drivers worked fine. did you update any usb drivers? may want to try updating those. usually motherboard company has new updates. anything changed in the bios?

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Sep 21, 2013 4:04 pm 
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If you have a nvidia video card(s), update to the latest release (version 327.23). *MAKE SURE TO DO A CLEAN INSTALL*
If you have win7 SP1+, see this thread.

For further TS'ing, go here, download this software, unzip it, run BlueScreenView.exe, when scanning is done, go to EDIT - Select All then go to FILE - SAVE Selected Items and save the report as {whatever}.txt; now open that {whatever}.txt in notepad, copy all of the content, and paste it in here using the code and spoiler tags.

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sun Sep 22, 2013 5:54 pm 
Onionhead
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i did need a video card driver update. i took care of that and, fingers crossed, no problems since.

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Tue Dec 03, 2013 11:53 am 
Onionhead
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im still not convinced that the surge protector alone could have caused the plethora of computer problems ive been having, including complete computer freezes. granted, the freezes only began after my apartment's power went off and on multiple times sunday morning. but aside from regnar's experience, i haven't found a single report online of anyone else miraculously solving all their computer's woes by replacing a surge protector.

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Tue Dec 03, 2013 1:34 pm 
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Not sure of the whole conversation, but a surge protector could lead to the plethora of problems if it is damaged (wiring damage) -- replacing it won't fix the damage already done (will only prevent future damages caused originally).

That said, you should replace the surge protector anyway (unless you're just using it as a makeshift extension cord) as I believe you mentioned it was years old. They wear down and need to be replaced.

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Tue Dec 03, 2013 9:00 pm 
Honey Muffin
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I had a series of power outages within the same day that ended up frying my psu despite having your typical walmart/target purchased surge protector power strip. The PSU caught fire when I turned my pc on the following morning and shorted everything out, nothing was salvageable. Ket blames my chinchillas.. /yes/ there /was/ chinchilla dust in there but whatever.. :p Might have been a contributing factor, I'm not sure how conductive chinchilla dust is. It's kind of everywhere.

Aaaaanyhoooow, I invested in a UPS and it's really nice. They're kinda pricey in comparison to your walmart purchased power strip but I really don't trust those anymore for PC's personally. The nice thing about it is it gives you time to say in game that your power went out and you can log out of everything including windows properly. In the case of a brief flicker, your pc activities go on as if nothing happened. If you're asleep and the power goes out the pc will shutdown itself after a set amount of time. It's a bit lavish, but if you ever see any on sale on newegg or whatever it's got Kio's stamp of approval and hasn't blown up yet in the last five years or so I've owned it which is longer than most my belongings.


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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Wed Dec 04, 2013 12:24 pm 
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Keep in mind surge protectors don't protect against power outages per se (black out), they protect against spikes in voltage to your computer components (and only spikes, not a sustained increase in voltage - that's where voltage regulators comes in to play). They also don't protect dips in voltage either (brown outs).

Surge protectors are more ideal for devices like your printer/fax machines/scanners/television (things that store little to no data)

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Jan 04, 2014 10:23 am 
Onionhead
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This morning I had another BSoD

Then later I had another computer freeze

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Jan 04, 2014 11:00 am 
Onionhead
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Gonna drive around town and find a new computer. Any last minute advice? Was it Intel i4 with 4GB RAM that I should look for?

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Jan 04, 2014 11:41 am 
Crumpet
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get i5, avoid i3

assuming your video card is still good, you can reuse it in the new PC, so it doesn't matter if the PC isn't built for it, but your power supply still needs to be able to take it.

i7 are generally overkill unless you do lots of multitasking/video editing/video encoding/etc.


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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Jan 04, 2014 11:45 am 
Onionhead
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Im kinda afraid to use the nice video card / power supply that i purchased and installed on this old computer. All the crashing has happened ever since then.

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Jan 04, 2014 11:46 am 
Crumpet
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It's unlikely you'll buy a computer off-the-shelf that has a good video card in it, unless you pay a hell of a lot more for something actually branded as a "gaming" PC. That said, at least the computer will have a video card of some description (even if it's on-board) so if the card DOES give you grief you can just take it out.


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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Jan 04, 2014 11:53 am 
Onionhead
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And RAM? 4 is enough?

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Jan 04, 2014 11:54 am 
Crumpet
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4 is good, today people have all sorts of silly amounts like 20-30+ because it's so cheap, but there's not really anything out right now that needs a PC with more than 4.

EDIT: Though I think I recall CoD: Ghosts apparently refuses to install unless you have 6GB+, even though it runs in 32bit mode and uses only ~2GB like every other game in the past 8 years.


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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Jan 04, 2014 12:28 pm 
Onionhead
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ASUS
4th gen i7 processor
4 gb ram
Windows 7 professional
$829

Hows that sound?
Someone pls reply im in the store omg

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Jan 04, 2014 12:36 pm 
Onionhead
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Oh actually its 8GB RAM

Guy says the only negatives are graphics card and power supply, of which i have both already

http://www.frys.com/product/7957760?sit ... IN_RSLT_PG

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Jan 04, 2014 12:49 pm 
Onionhead
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Talked him down to $780

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Jan 04, 2014 1:14 pm 
Onionhead
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Using Siri to enter this I had a crappy month laptop died mouse died car died got fixed car died again desktop died was the victim of $7000 of identity theft years worth of research can be summarized with it didn't work and my grandmother died

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Jan 04, 2014 2:06 pm 
Easy Prey
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Computer looks good Whisp, should be fine with your video card and power supply. The card in there is a shithole though.

http://videocardbenchmark.net/gpu.php?g ... on+HD+8570

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 Post subject: Re: Computer keeps crashing / BSoD
PostPosted: Sat Jan 04, 2014 3:18 pm 
Onionhead
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2 freakin hours to download all the patches :( what is this, ff11?

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